Trading Standards Faulty Carpet

National trading standards has teams overseeing a range of issues from copycat websites to doorstep crime.

Trading standards faulty carpet.

This leaves you out of pocket clearly but it very much depends on what contract you entered into. In producing the code of practice the carpet foundation has consulted with relevant consumer advisory bodies through the office of fair trading. It might not be obvious at the time that the service wasn t done to a good standard eg you hired a man and van to help you move house and found a broken ornament 3 weeks later. The rules also include digital content like downloaded films games or apps.

If you try to assert your statutory rights after the initial six months have passed it would be down to you to prove that the goods were faulty at the time of sale. If you don t notice a problem straight away. Find a trading standards office to complain about illegal sales activity or to get business advice about trading legally. However if the shop was intentionally misleading let s say it ran a price promotion promising lots of goods at dirt cheap prices that fail to emerge or you complained and it put the goods back on the shelf at the same price then it s a potential criminal offence and trading standards officers can send in their heavies to investigate.

You should ask yourself what a reasonable person would consider satisfactory for. Satisfactory quality goods shouldn t be faulty or damaged when you receive them. Retail members recognise the importance of regular assessment of the effectiveness of their retailing standards through an objective monitoring system. So all products whether physical electrical digital or even a car must meet the following standards.

The code of practice adr procedures approved by the chartered trading standards institute incorporates the highest retail selling standards and gives you absolute reassurance when purchasing a carpet from a carpet foundation member. It depends on the contract you entered into with them as they have been unable to fufill their contract to supply the carpet but the fitting was not faulty they are seeking to remedy the fault only. In order to show that the carpet was not fit for purpose you would be best advised to get an independent professional opinion such as from another carpet retailer. Code of practice adr procedure.

Beware the rip offs so enticing even the editor of vogue fell for them.